Absolutely. Our store uses cutting-edge SSL encryption technology (the small padlock next to our web address) to protect all your data. Your payments are processed by ultra-secure global processors. At no point do we have access to your credit card numbers.

Our orders are processed within 24 to 48 hours. The standard delivery time is then 6 to 10 business days for metropolitan France.

Once your order has shipped, you will receive an email containing your tracking number.

You have 30 days from receipt to request a return. Return shipping costs are at the customer's expense.

Not at all! Our gel balls are 95% water. They burst on impact, causing no pain whatsoever, and evaporate without leaving any trace or stain on your clothes. They are also 100% biodegradable.